Frequently Asked Questions
Find answers to common questions about registration, profiles, membership, and more.
How can I register on Sahyadri Matrimony?
Registering on our matrimony site is a simple process. You can register by filling the online registration that runs for 3 pages, or use the Quick Registration form which is a shorter and simpler process.
I did my registration, but my profile does not show up online?
Every new profile will be validated by our admin team and upon activation, your profile will be visible to all. Verification of profiles is done manually. Our support team checks each profile carefully for any invalid or incorrect information and candidates are contacted over the phone for confirmation. You will get a notification once the profile is active.
Can I upload my photograph?
You have the option of uploading your photograph on My Profile Page. You can upload a maximum of ten photographs.
How do I upload Horoscope?
We have an exclusive interface to key in your horoscope details. Login to your Matrimony account and click Manage Horoscope.
Can I edit all my details?
At any time, you can update your profile by clicking Modify My Profile button.
What is "My Matches" and how does it work?
My Matches fetches the profiles matching your partner preferences that you keyed in while registering your profile. It is dynamically updated.
Can I shortlist/bookmark a Profile?
Yes, you can! It is a useful feature to make a note of the interested profiles. You need to be logged in to use the shortlist feature.
How do I delete Shortlisted profiles?
Login using your matrimonial User ID and Password. Click on the Shortlisted Profiles. You could view and delete the Bookmarked members.
How do I change my password?
After logging into your account, click on the change password link. The system will ask for your old password and then the new one, then login with your new password.
What are the benefits of a membership?
A paid membership provides various packages and options to help you access advanced features of Sahyadri Matrimony, including 100% verified profiles, dedicated customer care, multiple photographs, contact access, personalized messages, and more.
How can I upgrade my paid membership?
We provide various options for upgrading your membership. You can login to your matrimony account page and click upgrade button. Choose the right package for you, which will lead you to the payment page.
How do I contact customer care?
Sahyadri Matrimony is eager to help you find your partner at the earliest. Customer support is our top priority. You can contact our customer care team through WhatsApp, email, or by visiting our office during working hours.
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